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Video: What We Can Learn from Silicon Valley

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What does Silicon Valley know about membership? Plenty, according to Robbie Kellman Baxter, author of The Membership Economy, out this month. Corporate America has realized […]

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Auto Renewals: Planning for Success

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Moving to auto renewal can be as easy as clicking an option in your association management software and setting up the messages designed to lead […]

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Using Auto Renewals to Enhance Retention

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What do health clubs, iTunes, Dropbox, Xbox and Netflix have in common? All require members to participate in monthly billing or auto renewal programs. And […]

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